This was one of first thing which i have checked. otherwise i need to delete this process from task manager and then run it (as you described) Go to C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey (or wherever you have your program files)įirstly I will need to check if hcontrol.exe is runnig (in task manager). Incase you are still looking for a solution - do this below. I have called to the ASUS Support and they suggested to visit their Service Center what i'm planning to do tomorrow. Regardless.here are two things you can try, both of which have worked for various people under differing circumstances with similar ASUS models:ġ) If you have been FULLY SHUTTING DOWN the machine and then y SIMPLY RESTARTING the machine to see if it solves the issueĢ) Go to the ASUS Support site for your country of origin and enter the product Model and Model Number ->ĭownload the ATK package.save to Desktop ->ĭouble click downloaded ATK package on Desktop ->īoth these cases I tried.
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